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 목차
 1.Who is our client? – Basic Information
 2.Who is our client? – Revenue Structure & Customer Base
 3.Who is our client? – Current Advertisement
 4.Managerial Problem
 5.Research Objective
 6.To Answer to Research Questions
 7.FGI
 8.Survey
 9.Survey – Segmentation
 10.Survey – Other Finding
 11.Survey – Contents
 12.Survey – Channel
 13.Suggestion
 14.Limitation
 
 
 본문
 Almost 9 out of 10 of those who used an offline travel agency used it for flight tickets.
 Information about flight tickets in the ads would appeal to the customers.
 
 
 People get information about flight tickets on the internet.
 Gold Tour Club should advertise online.
 
 
 - Sell special package products for students during vacations
 - Move its location to the Central Square instead of the Lyceum
 - Try to relate with the exchange student program
 - Use KUBA: include it in the KUBA tours and in the introduction days,give a flyer during the introduction days
 - Display advertisements in English
 - Discount advantages for KU students
 - Be kind to customers
 - Lower the price
 
 
 
 본문내용
 
 Location
 Product
 Business Hour
 Website
 Manager
 Manager’s English Skill
 Lyceum 1st floor (previously in Woodang Hall)
 Flight tickets, train tickets, travel packages,
 document services, mobile phones for foreigners, etc.
 9am7pm
 www.goldtourclub.co.kr
 Young-Man Song
 Not good
 
 Who is our client?Revenue Structure & Customer Base
 2
 Most of Gold Tour Club’s revenue comes from international flight ti
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